Harbor House Ministries Increases Shifts Filled by Employees with SAMI

“With SAMI, fewer people are burning out. We’ve found a group of independent professionals our people love working with who are also great with our residents, and we have the tools we need to easily prioritize our employees when we have open shifts.”

Lisa Merchant
Office Manager
Harbor House Ministries

Founded in 2004 by the families of adults with multiple disabilities, Harbor House Ministries provides individualized residential care and the most enriching community life possible for adults with complex needs. Their mission is to value the life of every person and to help them “Live abundantly.”

OnShift users for years, Harbor House adopted SAMI when an agency they’d been using unexpectedly stopped operating in their area.

With SAMI, the community has increased employee hours by 15%. They’ve also seen employee satisfaction improve — it’s now at a strong 90%.

“A lot of what people look for in a workplace, me included, is a good team. When you know you’re on one, you think, ‘Oh, this is going to be a good night. We can handle this no matter what happens!’ That’s how we feel when our favorite independent professionals request shifts via SAMI.”

Lisa Merchant
Office Manager
Harbor House Ministries

Read the case study for more on how Harbor House Ministries has used SAMI to support the well-being of their employees while ensuring that their residents receive excellent care.