Customer Success Management

At OnShift, we are committed to the success of our customers and offer unique services to ensure that their goals are met.

Partnered For Long-Term Success

OnShift's training and implementation teams take a hands-on approach to make sure all of your staff members and stakeholders are comfortable using OnShift, and that you’re up and running quickly so you can experience rapid value.

But our job does not end after implementation. Our Customer Success Managers coach your teams on scheduling and labor management, through ongoing communications, reporting on progress and key measures, and offering advice and best practices every step of the way.   

  • Rely on Customer Success Managers to facilitate adoption and achieve objectives
  • Succeed with proven best practices in long-term care and senior living
  • Continuously improve your staffing and labor management initiatives
  • Work with experienced experts to train all your employees, including Millenials to those who don’t regularly use computers



With quality of care, financial performance and employee morale all directly tied to labor management, a focus on staffing can drive a competitive edge. Read the Senior Care Executive's Guide to Staffing Best Practices today!

Download the Whitepaper

The Best Way To Meet Your Hiring

& Scheduling Needs